Return & Refund Policy

We want you to love the pieces you bring into your home. If something isn’t quite right, please review our return policy below.

Returns

Eligible items may be returned within 7 days of purchase or delivery.

To qualify for a return, merchandise must be:

• New, unused, and free from damage

• In its original condition

• Accompanied by original tags

• Accompanied by a receipt or proof of purchase

All approved returns are issued in the form of store credit. We do not issue refunds to the original form of payment.

Final Sale Items

The following purchases are final sale and cannot be returned, exchanged, or issued store credit:

• Custom-order furniture

• Specially customized pieces

• Discounted or sale merchandise

• Clearance items

Because custom furniture is ordered specifically for you—including your selected fabric, finish, configuration, or other specifications—we are unable to accept returns or exchanges on these pieces once the order has been placed.

Restocking Fees

Select furniture and larger merchandise may be subject to a restocking fee. When applicable, the restocking fee will be deducted from the amount issued as store credit.

Original shipping and delivery charges are non-refundable and will not be included in store credit.

Damaged or Incorrect Items

Please inspect your purchase upon pickup or delivery. If you receive an item that is damaged or incorrect, contact CURATED as soon as possible so our team can evaluate the issue and work toward a resolution.

Damage that occurs after an item has been picked up, delivered, installed, used, or moved by the customer is not considered a product defect and is not eligible for return.

Online Returns

For eligible items purchased through curatedkd.com, please contact us within 7 days of delivery before returning your purchase.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Items must be securely packaged and returned in their original condition. CURATED is not responsible for damage that occurs during return shipping.

Once an eligible return has been received and approved, store credit will be issued for the qualifying purchase amount, less any applicable restocking fees.

Questions?

If you’re unsure whether an item is eligible for return, please contact us before making your purchase. We’re always happy to help you understand your options and choose the right piece for your home.

CURATED Furniture & Decor
Redding, California